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Methods for Measuring Quality of Libraries M. Bavakutty

Methods for Measuring Quality of Libraries

M. Bavakutty

Published August 9th 2005
ISBN : 9788170004394
Hardcover
308 pages
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 About the Book 

There are several methods or tools or techniques to measure, control and improve the quality of a library. The quality can be perceived from the organizational level or user level or both, but the perceptions of a library user is most important asMoreThere are several methods or tools or techniques to measure, control and improve the quality of a library. The quality can be perceived from the organizational level or user level or both, but the perceptions of a library user is most important as the quality of a library has been defined as the gap between the expectations of the user and the services of a library. The main objective of writing this book is to make the practicing librarians acquainted with the various methods of measuring the quality of libraries.